{"id":8480,"date":"2023-12-11T19:21:01","date_gmt":"2023-12-11T11:21:01","guid":{"rendered":"https:\/\/imlanguages.com\/?page_id=8480"},"modified":"2023-12-11T19:21:01","modified_gmt":"2023-12-11T11:21:01","slug":"refund-policies-and-procedures","status":"publish","type":"page","link":"https:\/\/imlanguages.com\/zh-hant\/refund-policies-and-procedures\/","title":{"rendered":"Refund Policies &#038; Procedures"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lm2667lw-97b0eaa3d82f9caea312abdeb3d97696\">\n.avia-section.av-lm2667lw-97b0eaa3d82f9caea312abdeb3d97696{\nbackground-color:#988e8c;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-lm2667lw-97b0eaa3d82f9caea312abdeb3d97696 main_color avia-section-default avia-no-border-styling avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8480'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kafkma10-81f2102085886ec59d21b954b062ae65\">\n#top .av-special-heading.av-kafkma10-81f2102085886ec59d21b954b062ae65{\npadding-bottom:0px;\n}\nbody .av-special-heading.av-kafkma10-81f2102085886ec59d21b954b062ae65 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kafkma10-81f2102085886ec59d21b954b062ae65 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kafkma10-81f2102085886ec59d21b954b062ae65 av-special-heading-h1 blockquote modern-quote  hero-title'><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Refund Policies <span class='special_amp'>&amp;<\/span> Procedures<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8480'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5v3vz-da798f527938df4ec639ae4bb98cbcc2\">\n.flex_column.av-5v3vz-da798f527938df4ec639ae4bb98cbcc2{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-5v3vz-da798f527938df4ec639ae4bb98cbcc2 av_one_full first flex_column_div av-zero-column-padding'   ><section  class='av_textblock_section av-50sar-7434f11caa839ee6d140e8cc39dbb40e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3><span style=\"font-weight: 600; color: #af2317;\">\u9000\u6b3e\u653f\u7b56<\/span><\/h3>\n<p>There is no refund for IMMERSE Courses confirmed by IMMERSE and the Student, except in the event that:<\/p>\n<ul>\n<li>A confirmed IMMERSE Course which has not commenced needs to be canceled by IMMERSE. IMMERSE will refund in full no later than one month after the notification date of Course cancellation.<\/li>\n<li><span style=\"font-weight: 400;\">An IMMERSE Course which has commenced ceases to continue, and the Student declines the revised arrangements offered by IMMERSE.\u00a0 IMMERSE will refund on a pro-rata basis no later than one month after the notification date of Course cancellation.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In the case of IMMERSE closure prior to the commencement of an IMMERSE Course, we will refund in full the outstanding course fee to the students\/clients immediately.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If a course cannot be operated according to the arrangements specified in the fee receipts and students decline the revised arrangements offered by IMMERSE, we will refund in full or on a pro-rata basis the course fee collected as soon as possible and in any event not later than one month after the students\/clients have requested for the refund.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If a course cannot be operated on the date or at the time specified in the course leaflet and students decline the revised arrangements offered by our school, IMMERSE will refund in full or on a pro-rata basis the course fee collected as soon as possible and in any event no later than one month after the students\/clients have requested for the refund.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In case of cessation of a course after its commencement, IMMERSE will refund to students the course fee collected on a pro-rata basis as soon as possible and in any event not later than one month after the cessation of the course.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">For a pre-paid course over SIX months, please refer to IMMERSE <a href=\"https:\/\/imlanguages.com\/zh-hant\/general-terms-and-conditions\/\">General Terms and Conditions<\/a>.<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 600; color: #af2317;\">Refund Procedures<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IMMERSE will inform students of the refund arrangement either over the telephone or in writing.\u00a0 For students aged below 18, their parents or guardians can proceed with the refund procedures on behalf of the students.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IMMERSE will refund students\/clients in accordance with the above policies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When processing the refund, IMMERSE will not take away the original fee receipts.\u00a0 Upon receipt of the fund, <strong>students or parents should sign to acknowledge the receipt<\/strong>.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IMMERSE will pay the refund either in cash or by cheque.<\/span><\/li>\n<\/ul>\n<h6><b><br \/>\n<\/b><span style=\"color: #988e8c;\"><b>Kindly read through the above and contact us if you have any questions. If we do not hear from you within a month of the dispatch of this document, we assume you acknowledged and agreed with the above General Terms and Conditions stated.<\/b><\/span><\/h6>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-lq0rojwt-5f52ba730c97d0a4a697efd26e5f867c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><\/div><\/section><\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-8480","page","type-page","status-publish","hentry"],"jetpack-related-posts":[{"id":8663,"url":"https:\/\/imlanguages.com\/zh-hant\/summer-landing-page-2024\/","url_meta":{"origin":8480,"position":0},"title":"Summer Landing Page 2024","author":"YY","date":"11 5 \u6708, 2024","format":false,"excerpt":"","rel":"","context":"\u985e\u4f3c\u6587\u7ae0","block_context":{"text":"\u985e\u4f3c\u6587\u7ae0","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":196,"url":"https:\/\/imlanguages.com\/zh-hant\/about-our-team\/","url_meta":{"origin":8480,"position":1},"title":"\u95dc\u65bc\u6211\u5011\u7684\u5718\u968a","author":"Webmaster","date":"19 3 \u6708, 2020","format":false,"excerpt":"","rel":"","context":"\u985e\u4f3c\u6587\u7ae0","block_context":{"text":"\u985e\u4f3c\u6587\u7ae0","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":602,"url":"https:\/\/imlanguages.com\/zh-hant\/footer-and-socket\/","url_meta":{"origin":8480,"position":2},"title":"Footer and Socket (COVID-19)","author":"Webmaster","date":"24 3 \u6708, 2020","format":false,"excerpt":"","rel":"","context":"\u985e\u4f3c\u6587\u7ae0","block_context":{"text":"\u985e\u4f3c\u6587\u7ae0","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":492,"url":"https:\/\/imlanguages.com\/zh-hant\/general-german-classes-and-courses-for-teenagers\/","url_meta":{"origin":8480,"position":3},"title":"\u9752\u5c11\u5e74\u5fb7\u6587","author":"Webmaster","date":"20 3 \u6708, 2020","format":false,"excerpt":"","rel":"","context":"\u985e\u4f3c\u6587\u7ae0","block_context":{"text":"\u985e\u4f3c\u6587\u7ae0","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":434,"url":"https:\/\/imlanguages.com\/zh-hant\/english-pronunciation\/","url_meta":{"origin":8480,"position":4},"title":"\u82f1\u8a9e\u767c\u97f3","author":"Webmaster","date":"20 3 \u6708, 2020","format":false,"excerpt":"","rel":"","context":"\u985e\u4f3c\u6587\u7ae0","block_context":{"text":"\u985e\u4f3c\u6587\u7ae0","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4127,"url":"https:\/\/imlanguages.com\/zh-hant\/english-learning-courses\/english-for-kids\/english-for-primary-cambridge-yle\/","url_meta":{"origin":8480,"position":5},"title":"English for Primary: Cambridge YLE","author":"Ivan","date":"5 10 \u6708, 2020","format":false,"excerpt":"","rel":"","context":"\u985e\u4f3c\u6587\u7ae0","block_context":{"text":"\u985e\u4f3c\u6587\u7ae0","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/PaWGbh-2cM","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/imlanguages.com\/zh-hant\/wp-json\/wp\/v2\/pages\/8480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imlanguages.com\/zh-hant\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/imlanguages.com\/zh-hant\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/imlanguages.com\/zh-hant\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/imlanguages.com\/zh-hant\/wp-json\/wp\/v2\/comments?post=8480"}],"version-history":[{"count":4,"href":"https:\/\/imlanguages.com\/zh-hant\/wp-json\/wp\/v2\/pages\/8480\/revisions"}],"predecessor-version":[{"id":8484,"href":"https:\/\/imlanguages.com\/zh-hant\/wp-json\/wp\/v2\/pages\/8480\/revisions\/8484"}],"wp:attachment":[{"href":"https:\/\/imlanguages.com\/zh-hant\/wp-json\/wp\/v2\/media?parent=8480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}